PRIVACY AND SECURITY POLICY
All services provided on our store and the products available at www.blackribbon.com.tr are owned and operated by BLACK RIBBON TEKSTİL TASARIM SANAYİ VE TİCARET LİMİTED ŞİRKETİ, registered at HALİL RIFAT PAŞA MAH. YÜZER HAVUZ SK. PERPA TİC MER B BLOK NO: 1/1 İÇ KAPI NO: 1853 ŞİŞLİ/İSTANBUL.
Our company may collect personal data for various purposes. Below, we explain how and for what purposes personal data is collected and how it is protected.
Collection and Use of Personal Data
Certain personal information (such as name, surname, company details, phone number, address, or email address) is collected through forms and surveys completed during membership or on our store. This information is collected as part of the nature of our operations.
From time to time, our company may send campaign details, information about new products, or promotional offers to customers and members. Members can select whether to receive such information during registration, and later modify this preference in the "Account Information" section after logging in or via the link provided in any informational email.
The personal data electronically transmitted to our store during the approval process will not be disclosed to third parties outside the purposes and scope specified by the "User Agreement" made with our members.
To identify system issues and resolve any problems or disputes quickly, our company records and uses the IP addresses of members. These addresses may also be used to gather general demographic information and statistical analysis.
Our company may use information requested within the scope of the Membership Agreement or provided by users to contact them directly for marketing purposes. This information may also be utilized for statistical evaluations, database creation, or market research while ensuring the anonymity of members.
Our company commits to keeping confidential information private and confidential, treating it as a trade secret, taking all necessary measures to maintain confidentiality, and preventing unauthorized access or disclosure to third parties.
Credit Card Security
Our company prioritizes the security of credit card holders who shop on our website. Credit card details are not stored in our systems.
When performing a transaction, you can verify that you are on a secure site by checking for a key or lock icon at the bottom of your browser. This indicates that your data is encrypted and protected. Credit card information is transmitted to the bank for validation through 128-bit SSL encryption and is not viewable or stored by us.
Online orders are reviewed for payment, billing, and delivery address reliability to prevent credit card fraud. Verification may involve contacting the cardholder or bank directly.
All information you provide during registration is accessible and editable only by you. As long as you keep your login details secure, unauthorized access or modification of your information by others is not possible.
Mail Order Credit Card Security
Credit card details submitted via mail-order forms are stored confidentially and retained for 60 days in case of disputes before being destroyed. This poses no risk, as unauthorized transactions can be contested with the bank.
Third-Party Websites and Applications
Our store may provide links to other websites. Our company bears no responsibility for the privacy practices or content of such external websites. The principles of this Privacy Policy apply only to our store and do not cover third-party websites.
Exceptional Cases
In limited circumstances, our company may disclose user information to third parties outside the provisions of this Privacy Policy:
To comply with legal obligations or requests from authorized bodies;
To enforce the "Membership Agreement" or other agreements;
To respond to legitimate requests from administrative or judicial authorities;
To protect users’ rights or safety.
Email Security
Do not include your credit card details or passwords in emails sent to our Customer Service. Emails may be accessible by third parties, and our company cannot guarantee the security of information transmitted via email.
Browser Cookies
Our company may use cookies to collect information about visitors and how they use the website. Cookies are small text files stored on your browser and designed to make the internet more user-friendly by saving preferences and providing tailored content.
Cookies help gather statistical data, track site usage, and create dynamic pages with customized content. Most browsers accept cookies by default, but you can configure your browser to block cookies or alert you when cookies are being sent.
Updates to Privacy Policy
Our company reserves the right to change the provisions of this Privacy Policy by publishing updates on the website or notifying users electronically. Changes take effect on the publication date.
For questions and suggestions regarding our Privacy Policy, you can contact us at info@blackribbon.com.tr.
Company Name: BLACK RIBBON TEKSTİL TASARIM SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Address: HALİL RIFAT PAŞA MAH. YÜZER HAVUZ SK. PERPA TİC MER B BLOK NO: 1/1 İÇ KAPI NO: 1853 ŞİŞLİ/İSTANBUL
Email: info@blackribbon.com.tr
Phone: 0212 222 88 89