Frequently Asked Questions
Which Payment Methods Can I Use?
Why should I become a member of Blackribbon.com.tr?
Will my information be shared with other companies after I register in your system?
I forgot my password, what should I do?
Can I change my membership information?
Can I place an order for a product that is not in stock?
How can I find out about news and updates about Black Ribbon?
Why doesn't your system accept my credit card?
When will the amount of my purchase be deducted from my account?
Can I pay and collect my order at the door?
How do I know if you have received my order?
How can I track my order?
Is it possible for my purchase to arrive at a different address?
What should I do if my order does not arrive within the promised timeframe?
Is it possible to exchange the product I purchased from Blackribbon.com.tr?
What should I do if I receive a broken, damaged or wrong product?
How long will it take to get my money back in case of a return?